TouchUpDirect.com Reviews

I can understand a bad variant of paint. Not two. The paint doesn't even come close to matching, or blending. The 2nd can was watered down. Even after shaking it. I reached out their customer service and received no response. I had to order from another source. They lost out on a major opportunity.

Don't buy from this company, there is no warranty, you'll see after explaining to customer service that your project is totally ruined by their color match paint.
Once they received the photo's of their paint against the factory paint all communication ceased.
I've been painting for years, even Duplicolor gets closer on a match than this outfit.
Do you self a favor and your vehicle, pass on these clowns.

Ordered touch up paint for a GMC truck color not even close even looks a flat. Had to jump through so many hoops to get them to replace or refund still waiting for an answer not even worth the hassle

I sprayed a light coat and it looked fine. I sprayed a second coat about an hour later and it looks like textured paint! I am very dissatisfied after spending 3 times the money for what I believe was a superior product.

The hard fiber pen tips do not permit smooth application, and ruin prior coats (a soft nail polish brush would be better). The paint takes a lot longer to dry than instructions indicate. No very fine sanding material is provided, but this is essential for a good result. The varnish seems to dissolve the paint, even after a day of drying. Hopeless!

Touch-up Direct provides a factory match paint. My order was a tri color Ivory Pearl that was dead on. What I never expected was the amazing ongoing customer service and satisfaction I received. This company went way beyond what I ever dreamed to make doing business with them amazing. I'm a real fussy guy about my vehicles and this company will always have my business.

Product is great needed help with some shipping info, spoke to a lady, she was great, great product, great
People, that's how you do it, all the BEST to the great team at TouchUpDirect
Dennis